Shipping policy

We aim to deliver your order safely and on time. Below you’ll find all details about our shipping options, delivery times, and important notes.

1. Processing Time

  • All orders are processed within 1–2 business days (Monday–Friday).
  • Once your order is shipped, you will receive a tracking number via email.

2. Shipping Options & Estimated Delivery Times

Shipping Option Estimated Delivery Time Cost
Standard Shipping 7–12 Business Days FREE
Covered Express Shipping 7–10 Business Days £10

Notes:

  • All orders include tracking and are securely packaged for safe delivery.
  • Delivery times are estimates and may vary due to:
  • weather conditions
  • postal delays
  • customs processing
  • courier issues or seasonal traffic

3. Order Tracking

Once your order ships, you will receive an email with your tracking link.
If you do not receive tracking within 3 days, please contact us at:
📧info@gamelab-au.com

$. Delivery Areas

We ship to most regions worldwide.
If your country or region is not eligible for shipping, the checkout system will inform you automatically.

5. Lost, Delayed, or Stolen Packages

If your order is delayed beyond the maximum estimated timeframe, please reach out with your order number and tracking link.
We will assist you in resolving the issue as quickly as possible.

6. Wrong Address Disclaimer

Customers are responsible for providing the correct shipping address.
If an incorrect address is entered and the order has shipped, we may not be able to recover or redirect it.

7. Contact Us

For any shipping-related questions:
📧 info@gamelab-au.com
📍 31 Hyde Rd, Paignton,Devon,TQ4 5BP, United Kingdom